Shipping Policy:

All orders are shipped via UPS Ground unless otherwise specified.  All in-stock items will be shipped within 24 hours.  If the item can not ship within 24 hours, we will contact you direct.  Shipping prices are based on weight and size of the item.

Return Policy:

Returns must be reported within 15 days of Invoice Date.  You must obtain a Return Authorization number before returning any product.  Please have the following information available when calling for a Return Authorization number:  name, invoice number, and reason for return.  We are unable to accept returns on any personal hygiene products due to sanitary and health regulations.  All returned items must include original packaging, manuals, blank warranty cards, any other accessories provided by the manufacturer and must be in re-saleable condition.  There will be a 20% restocking fee applied to all returned items. Freight charges for returned items will be the responsibility of the customer. 

Pricing Policy:

All prices displayed on this site are quoted in U.S. Dollars.  Accessible Environments reserves the right without prior notice to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. We are not responsible for manufacturer price changes, which may occur at any time without notice.